| Item | Cover | Term |
|---|---|---|
| Panels | Performance warranty | 25 years (≥ 80% output at year 25) |
| Inverter | Manufacturer warranty | 10 years |
| Battery | Capacity warranty | 10 years or 6,000 cycles |
| Workmanship | Installation and wiring | 5 years |
| Monitoring | Monthly phone report | Included |
| Service | Annual visit, inspection and panel cleaning | Included in the first 3 years |
| Response | Faults reported to the engineer line | Same working day |
Looking after your system
- Rinse panels in dusty seasons; never use abrasive cleaners
- Keep vegetation trimmed so it does not shade the array
- Check the inverter display monthly; call us on any fault code
- Keep the battery area ventilated and dry
How long does installation take?
One to three days on site for most systems, after a survey and a written quote. Ground arrays for pumping take a little longer.
Will it work on cloudy days?
Yes, at reduced output. The estimator assumes an average across the year, and the battery covers evenings and short outages.
Can I run an air conditioner?
Daytime air conditioning is realistic on a Business system. Running it all night needs a much larger battery — we will tell you the cost honestly.
What happens in a long outage?
The battery supplies your critical loads for the backup hours you chose. Beyond that, solar recharges it the next day.